Perspi Guard Money back GuaranteeWe are so confident that Perspi Guard will work that we offer a money back guarantee.
Please contact us first before returning Perspi Guard
In every case so far, it has been the user not applying Perspi Guard correctly that has prompted them to wish to return the product. A simple call explaining how the product works always results in the customer re-trying Perspi Guard and then deciding that they love the product and no longer wish to return it!
Perspi Guard must be applied at night to clean, dry skin for it to be effective.
In the unlikely event of still being unhappy with Perspi Guard, simply contact us via email or telephone, send the item(s) back to us and we will refund the cost of the product.
The conditions of the guarantee are simple:
We must be contacted before returning the product.
Returns must be within 1 week of receiving product.
There must be at least 90% of the product remaining.
A full product refund (less P&P) will be applied after inspection of returned product.
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Ordered in Store?
If you purchased Perspi Guard in either a Rowlands or Numark Pharmacy and wish to return it under the money back guarantee, please send it back to us direct, do not take back to the store.
Simply send the product and your reciept to our office and we will arrange a refund to be made. The stores cannot process refunds.
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Iontophoresis 4 Week Guarantee
We offer a four week money back guarantee on all professional grade machines. This offer does not include the DE20.
You may purchase an Iontophoresis Machine and trial it at home and if you find that the treatment is not for you, you may return it for a full refund. All accessories purchased are excluded from this 4 week guarantee, for example, face masks and underarm electrodes.
Please contact us if you are struggling to get the desired result - we can offer to extend your money back period and give you advice on how to succeed.
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Lifetime Support
For clarity, the free lifetime support we give you is in reference to the life of the machine. We will answer any questions you have, give advice and help for as long as you have the machine.
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